Force Shutdown of weblogic in OBIEE 11G – Solved

I was starting the BI Services and came across this error

I got the error as below :



Reason : A boot identity file contains user credentials for starting and stopping an instance of  WebLogic Server. An Administration Server can refer to this file for user credentials instead of prompting you to provide them. Because the credentials are encrypted, using a boot identity file is more secure than storing unencrypted credentials in a startup or shutdown script. If there is no boot identity file when you start a server, the server instance prompts you to enter a username and password. The boot identity file can be different for each server instance in the domain.

So, We have to change the password in file also..


Solution :

Navigate to “”  and change with your new password as below.

Admin Server path :

Note :
The User name and Password is already in encrypted format , just remove that and change the entry .

Similarly do the same for bi_server1

BI Server path:



Save these files and start the services again. You should be able to start the server

 PS-In most of the cases this will resolve the issue  but in some cases when you restart the weblogic services the error still persist and the username and password doesn’t get encrypted.

In such cases there is another alternative go to the config. xml location in the Path folder location

In this find for the node

Copy the very same user name and password in the file and start the services. Once the services are started then you can see the username getting encrypted.

Cheers !!




3 thoughts on “Force Shutdown of weblogic in OBIEE 11G – Solved

  1. Hello Jethin, Thank you very much boss.. have verified many sites to resolve this issue no one helpd me. But ur second option worked for me.

    Once again thank you boss.

    Just i am ur fan…

    Tirupati Rao.


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